Terms and conditions
Last updated: 02/11/2026
1. Organiser and scope
1.1 The organiser of the Crazy 4 La Timba festival and your contracting party for all purchases is:
Verein für Tanz und Kultur in Hamburg e.V.
Sachsentor 13, 21029 Hamburg, Germany
Register court: Amtsgericht Hamburg, registration number VR 21797
Represented by the board: Luis Carlos Simoes Duarte
VAT identification number: DE294744622
Email: info@crazy4latimba.com
Telephone: +49 176 49653700
1.2 These terms apply to all contracts concluded through the ticket shop on crazy4latimba.com for tickets and passes for the Crazy 4 La Timba festival, bootcamps, masterclasses, parties and any other products or services offered there.
1.3 Our ticket shop is provided by pretix GmbH, Heidelberg, Germany, as a technical service provider. Your contract is concluded exclusively with us.
1.4 A consumer is any natural person who enters into the contract for purposes that are mainly outside their trade, business or profession (§ 13 BGB). A trader is any person acting in the exercise of their trade, business or profession (§ 14 BGB).
1.5 The customer’s own terms do not apply unless we have agreed to them in writing.
2. Conclusion of contract
2.1 The tickets and products shown in our ticket shop are not a binding offer. They are an invitation to place an order.
2.2 To order, you select the tickets you want, enter the requested details, including the name of each ticket holder, and choose a payment method. Before you submit the order you can review and correct all entries. By clicking the button that completes the order with an obligation to pay, you submit a binding offer to purchase.
2.3 We confirm receipt of your order by email immediately after you send it. The contract is concluded when we send you the order confirmation together with your ticket(s).
2.4 We store the text of the contract and send you the order details by email. You can also view your order at any time through the personal link in your order confirmation.
2.5 The contract language is English.
3. Prices and payment
3.1 All prices are final prices and include any statutory value added tax.
3.2 Payment is made through the payment methods offered in the ticket shop and is processed by the respective payment service provider. Payment is due immediately when the contract is concluded.
3.3 Where we offer a reduced price for a limited period (early bird or tiered pricing), the reduced price applies only if payment is received within that period. If payment is received later, we may charge the difference to the price tier in force at that time.
3.4 Discount codes are valid only for the period and the products stated. They cannot be combined unless this is expressly permitted, and they cannot be paid out in cash.
4. No right of withdrawal for tickets
4.1 Tickets for the festival, bootcamps, masterclasses, parties and other activities are contracts for services connected with leisure activities for which a specific date or period of performance is set. For these contracts there is no statutory right of withdrawal (§ 312g (2) no. 9 BGB). Your order is binding once the contract is concluded.
4.2 If you order physical goods (for example merchandise) in our ticket shop, the statutory right of withdrawal applies to those goods. The withdrawal instructions provided with that order apply.
4.3 Our voluntary rules on name changes and on cancellation or postponement of the festival are set out in our Refund Policy, which forms part of these terms.
5. Personalised tickets and name changes
5.1 Every ticket is personalised. It is issued in the name of the ticket holder entered during the order and is valid only for that person.
5.2 You may transfer a ticket to another person by changing the name on it. To do so, buy a “Ticket Name Change” in our ticket shop for each ticket, no later than 15 days before the festival begins, and enter the ticket number of the ticket to be changed and the names and email addresses of the current and the new ticket holder. A name change costs EUR 10.00 per ticket. We check the request; once it is approved, the new ticket holder receives a new ticket by email and the previous ticket becomes invalid. We will try to handle name changes bought after that deadline, but we cannot guarantee that the change will be completed in time for the festival.
5.3 Tickets may not be resold or passed on in any other way, in particular not commercially. A ticket passed on without an official name change is not valid for admission.
6. Changes, postponement and cancellation by us
6.1 We may refuse an order before we accept it. In that case no payment obligation arises, and we refund any amount already paid without delay.
6.2 We may change the programme, the instructors, the rooms or the venue where this is necessary for organisational reasons, is reasonable for you, and does not change the overall character of the festival. We will tell you about significant changes in good time, normally by email.
6.3 If a bootcamp, masterclass or another separately booked activity does not reach the minimum number of participants needed to run it, we may cancel that activity. We will refund the price paid for it in full.
6.4 If we have to postpone the festival, we will inform you without delay. Your ticket remains valid for the new date. If you cannot attend on the new date, please contact us. Your statutory rights, including the right to a refund, remain unaffected.
6.5 If the festival cannot take place, your ticket remains valid for the immediately following edition of Crazy 4 La Timba. You may instead transfer it to another person with a name change under clause 5.2. Your statutory rights in the event that performance becomes impossible remain unaffected.
7. Admission, workshops and code of conduct
7.1 Admission requires a valid ticket, printed or on a mobile device, and an official photo ID (identity card, passport or driving licence). The name on the ID must match the name on the ticket. We check this at the entrance.
7.2 If you cannot show a valid ticket together with a matching photo ID, admission will be refused. In that case the ticket price is not refunded.
7.3 If you receive a wristband at check-in, you must wear it visibly for the whole event. If you lose it, we may ask you to show your ticket and photo ID again before you are readmitted.
7.4 Workshop levels are specific to each dance style. Our instructors may ask a participant to move to a workshop at a more suitable level if this is necessary for the class to run properly.
7.5 If you register without a partner, we cannot guarantee you a dance partner. Whether partners rotate during a class is up to the instructors and participants.
7.6 Participants are expected to treat others with respect. Harassment, discrimination and disruptive behaviour are not tolerated.
7.7 We may exclude a participant from the event if their conduct seriously disrupts the event or endangers others. Where a warning is reasonable in the circumstances, we will give one first. In that case no refund is owed. You keep the right to prove that we suffered no loss, or a substantially smaller loss.
7.8 Filming workshop content is not permitted unless the instructor or the organiser has agreed in advance.
8. Photography and film at the event
8.1 Photographs and video recordings are made at the festival and may be used for documentation and for our own publicity. The legal basis is our legitimate interest in documenting and promoting the event (Art. 6 (1) (f) GDPR).
8.2 You may object at any time to the use of recordings in which you can be identified, by writing to info@crazy4latimba.com. Details are set out in our Privacy Policy.
9. Liability
9.1 We are liable without limitation for damage arising from injury to life, body or health caused by a breach of duty by us, our legal representatives or our agents. The same applies to damage caused intentionally or by gross negligence.
9.2 For slight negligence, we are liable only where we breach a material contractual obligation. This is an obligation that must be fulfilled for the contract to be performed properly and that you can normally rely on. In that case, our liability is limited to the foreseeable damage typical for this type of contract.
9.3 Any further liability is excluded. Liability under the German Product Liability Act and under any guarantee we have given remains unaffected.
9.4 Within the limits set out above, you take part in dance activities at your own risk. We recommend that you have your own insurance for your personal belongings.
10. Intellectual property
All content on this website, including text, graphics, logos, images and video, is protected by copyright. Any use beyond what the law permits requires our prior written consent.
11. Amendments to these terms
We may amend these terms for future contracts. The version in force when you place your order applies to that order. We will not change the terms of a contract already concluded without your agreement.
12. Dispute resolution
12.1 We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
12.2 Your statutory rights, including your right to go to court, are unaffected.
13. Applicable law and place of jurisdiction
13.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another EU Member State, this choice of law does not take away the protection of the mandatory provisions of the law of that State.
13.2 If you are a trader, a legal person under public law or a special fund under public law, the place of jurisdiction is Hamburg. For consumers, the statutory rules on jurisdiction apply.
14. Severability
If any provision of these terms is or becomes invalid, the remaining provisions remain valid.
Contact: Verein für Tanz und Kultur in Hamburg e.V., Sachsentor 13, 21029 Hamburg, Germany. info@crazy4latimba.com